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Disclaimer & Policies

Disclaimer

Legal Drinking Age: Velvet Elixirs provides bartending services only to clients who confirm that all guests are of legal drinking age. Velvet Elixirs reserves the right to refuse service to any guest unable to provide proof of age or who appears intoxicated.
 
Liability: Velvet Elixirs is not responsible for any accidents, injuries, or damages that occur during the event due to the consumption of alcohol. The responsibility for monitoring guests’ alcohol consumption and ensuring safe behavior rests with the client and event organizers.
 
Event Permits: Clients are responsible for obtaining any required permits for alcohol service at their event. Velvet Elixirs is not liable for any legal issues arising from unlicensed alcohol service.
 
Alcohol Consumption: Velvet Elixirs promotes responsible drinking and encourages clients and their guests to drink responsibly. The service provider is not liable for the actions of guests following the event.



Cancellation Policy

Deposit: A non-refundable deposit of 50% of the total event fee is required to secure Velvet Elixirs' services. The deposit will be applied to the total cost of services."
 
Cancellation by Client: Cancellations made more than 30 days before the event will not incur additional charges. Cancellations made within 14 days of the event will be subject to a cancellation fee of the initial deposit.
 
Rescheduling: Requests to reschedule must be made at least 5 days in advance. Velvet Elixirs will accommodate rescheduling requests based on availability.
 
Force Majeure: In the event of cancellation due to unforeseen circumstances (e.g., natural disasters, government restrictions), Velvet Elixirs will work with the client to reschedule the event. Refunds may be provided at the company's discretion.


Refund Policy

Deposits are non-refundable unless Velvet Elixirs is unable to provide services for the event. Full refunds for services paid in advance are only available if cancellation occurs at least 15 days before the event.
 
No refunds will be provided for services rendered during the event or for cancellations made within 14 days of the event, except in cases of force majeure.


Privacy Policy
Information Collection: Velvet Elixirs collects personal information such as names, contact details, and event information for the purpose of providing bartending services. This information is not shared with third parties without the client’s consent.
 
Data Security: Velvet Elixirs takes reasonable precautions to protect clients’ personal data. However, the company cannot guarantee the complete security of information transmitted via the website.
 
Use of Data: Client data is used exclusively for booking services, communicating with clients, and improving the user experience. By using this website, you consent to the collection and use of your information in accordance with this policy.


Terms and Conditions
Service Agreement: By booking services through Velvet Elixirs, you agree to the terms and conditions outlined in our service contract. Failure to comply with these terms may result in the termination of services.
 
Website Use: The content on this website, including images, logos, and text, is the property of Velvet Elixirs. Unauthorized use of this content is prohibited.
 
Pricing Changes: Velvet Elixirs reserves the right to modify pricing for services without prior notice. Quotes provided for events are valid for 14 days.


Responsible Drinking Policy
Velvet Elixirs is committed to responsible alcohol service. Our bartenders are trained to ensure guests drink responsibly, and we reserve the right to refuse service to anyone appearing intoxicated. We encourage clients to provide safe transportation options for guests, such as designated drivers or ride-sharing services.

 

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